Privacy Policy for Stainless Steamer Carpet Cleaning
Effective Date: 05/18/2025
Website: https://stainlesssteamernv.com/

Stainless Steamer Carpet Cleaning (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, fill out contact forms, or schedule appointments. This policy applies to residents of the United States, including those protected under the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect the following categories of personal information:

a. Information You Provide Directly:

When you fill out a contact form, request a quote, or schedule a carpet cleaning appointment, we may collect:

  • Full name

  • Phone number

  • Email address

  • Physical address (for service)

  • Preferred appointment time and details

  • Any other information you voluntarily provide

b. Automatically Collected Information:

When you visit our website, we may automatically collect:

  • IP address

  • Device type and browser

  • Referring URLs and pages visited

  • Date and time of visit

  • Cookies and other tracking technologies

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To respond to inquiries or quote requests

  • To schedule and confirm service appointments

  • To send service-related communications

  • To improve our services and website functionality

  • For internal analytics and operational efficiency

  • To comply with legal obligations

3. Sharing of Personal Information

We do not sell your personal information to third parties.

We may share your information only with:

  • Service providers and contractors who help us operate our business (e.g., online booking platforms, CRM, email marketing tools)

  • Government authorities or law enforcement if required by law or to protect our legal rights

  • Analytics providers, strictly for operational and performance improvements

All third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.

4. Your Rights Under the CCPA (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

a. Right to Know:

You have the right to request that we disclose what personal information we collect, use, and share.

b. Right to Delete:

You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., legal compliance, transactional purposes).

c. Right to Opt-Out of Sale:

We do not sell your personal information.

d. Right to Non-Discrimination:

You will not be discriminated against for exercising any of your privacy rights under the CCPA.

To exercise any of the above rights, please contact us at:

We will verify your request by matching the data you provide with our records and may require additional verification to confirm your identity.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze website traffic

  • Support marketing efforts (where applicable)

You may disable cookies through your browser settings, though doing so may affect the functionality of our site.

6. Data Security

We take commercially reasonable steps to protect the personal information we collect. These include administrative, technical, and physical safeguards to prevent unauthorized access, use, or disclosure.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of such third-party sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy regularly.

11. Contact Us

If you have any questions about this Privacy Policy, your personal information, or your rights, please contact us at:

Stainless Steamer Carpet Cleaning

Email: stainlesssteamerusa@gmail.com

Phone:855-600-1675 

Mailing Address: 3305 Spring Mountain Rd, Las Vegas, NV 89102